Approve customer replies from your phone via Telegram
Connect the TaskBees Telegram bot to get a ping whenever a draft is ready, review it on your phone, and approve the send without opening a laptop.
What TaskBees does with Telegram
A ping when a draft is ready
Each new AI draft can notify you in Telegram, so support does not depend on you happening to check the dashboard.
Approve on the go
Review the customer message and the proposed reply on your phone and approve it there — useful when you are away from your desk and a customer is waiting.
An approvals channel, not an inbox
Telegram is how TaskBees reaches you, not a place customers write in. Customer messages still arrive through your connected Gmail or Outlook inbox.
Connecting Telegram
- 1Open Integrations in TaskBees and choose Telegram.
- 2Start a chat with the TaskBees bot and follow the linking step shown in the dashboard.
- 3Draft notifications begin arriving in Telegram.
Questions about Telegram
Can customers message me through Telegram?
No. Telegram is a notification and approval channel for you, not a support channel for customers. Customer email arrives through your connected Gmail or Outlook inbox.
Do I have to use Telegram?
No, it is entirely optional. Everything works from the dashboard; Telegram just means you do not have to be at a computer to keep replies moving.
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