Every bee has a job to do
TaskBees deploys specialized AI workers for every part of your support workflow — so nothing falls through the cracks.
Inbox triage in one place
Gmail and Outlook emails flow into one review queue with severity, confidence, customer context, and follow-up state visible at a glance — plus Telegram pings for one-tap approvals on the go.
Verified order context
TaskBees pulls ShipStation or Shippo tracking, carrier, shipment status, and ETA only when the customer message needs order data. Shopify support is coming soon.
Knowledge base answers
Upload product docs, policies, FAQs, and support snippets so AI drafts use your real business rules instead of generic guesses.
Tenant-safe by design
Every lookup is tenant-scoped. If order ownership is ambiguous, TaskBees asks for clarification instead of exposing another customer's details.
Human approval workflow
Review, edit, rewrite, discard, or approve each draft from the inbox. TaskBees is a co-pilot, not a blind autoresponder.
Fast, safe replies
Tracking links, knowledge-base sources, and order lookup results are shown above the AI draft so merchants know why a reply was generated.