Kickstarter backer support,
minus the inbox grind
TaskBees reads every backer message, drafts a reply with their pledge and reward tier in context, and sends it back into the same Kickstarter thread — after you approve it.
Funded is when the real inbox begins
The post-campaign flood
The moment your campaign funds, the questions start: address changes, reward swaps, "when will it ship?" — and they keep coming through production and fulfillment.
Same questions, scattered context
Every answer needs the backer’s pledge, their reward tier, and your latest timeline. Digging that up for each message turns a 30-second answer into a 5-minute chore.
You have a product to build
Every hour in your inbox is an hour not spent on manufacturing, logistics, and updates. But slow replies breed anxious backers — and anxious backers escalate.
How it works
No new tools for your backers, no changes on Kickstarter's side. TaskBees plugs into the notification emails you already receive.
Connect your inbox
Link the Gmail or Outlook account that receives your Kickstarter notifications — one click, secure OAuth. TaskBees spots backer messages among your regular email automatically.
AI drafts with pledge context
Each message becomes a ticket showing the backer, their pledge, and reward tier. The AI drafts a reply grounded in your campaign FAQ and policies.
Approve — it lands in-thread
Review the draft, tweak if you like, click send. Your reply travels through Kickstarter’s own relay into the backer’s message thread, and follow-ups stay connected.
Made for the way Kickstarter actually works
Pledge context on every ticket
TaskBees reads the backer’s project, pledge amount, and reward tier straight from Kickstarter’s notification — so drafts reference what they actually backed.
Replies stay in the Kickstarter thread
Approved replies route through Kickstarter’s own reply relay and land in the backer’s existing message thread. Follow-ups stay attached to the same conversation.
Your campaign FAQ becomes the brain
Paste your campaign FAQ, shipping timeline, and policies into the knowledge base. Drafts answer from your real commitments, not generic guesses.
Approval-first, always
The AI drafts; you decide. Nothing reaches a backer until you review and send it — with severity and confidence flags to tell you what needs care.
Locked to the real Kickstarter
Replies are only ever sent to kickstarter.com addresses. A spoofed message pretending to be from Kickstarter gets refused, not answered.
One inbox for everything
Backer messages sit alongside your store’s Gmail or Outlook support email. One queue, one workflow — whether the question came from Kickstarter or a customer.
We will never ask for your backer list
Your backers trusted Kickstarter with their data — not every tool you sign up for. TaskBees works purely from the messages backers send you: no CSV exports, no backer PII uploads, tenant-isolated storage, and OAuth access you can revoke anytime.
Creator questions, answered
How does TaskBees read my Kickstarter backer messages?
Kickstarter already emails you a notification for every backer message. Connect the Gmail or Outlook inbox that receives those notifications, and TaskBees recognizes them, identifies the real backer behind each one, and turns them into support tickets automatically.
Do replies actually reach the backer on Kickstarter?
Yes. Approved replies are sent through Kickstarter’s own reply relay — the same one that works when you hit reply manually — so your answer lands inside the same Kickstarter message thread the backer started. Follow-ups stay threaded to the right conversation.
Do I need to export or upload my backer list?
No — and we’ll never ask for it. TaskBees works entirely from the messages backers send you. Your backer list and its personal data stay inside Kickstarter where they belong.
Will the AI reply to backers without me?
No. TaskBees drafts; you approve. Every reply waits in your dashboard until you review it, edit it if needed, and click send.
What context does the AI use to write a draft?
The backer’s message and conversation history, their project, pledge amount, and reward tier from the notification, plus the knowledge base you build from your campaign FAQ, shipping timeline, and policies.
What does it cost?
Plans start at $39/month after a 7-day free trial. Kickstarter message support is included on every plan — it’s just another channel into the same inbox.