AI support drafts inside the Gmail inbox you already use
Connect Gmail in one click with secure OAuth. TaskBees reads incoming customer email, drafts a reply grounded in your knowledge base and order data, and sends approved replies from your own address — no helpdesk migration, no new address for customers.
What TaskBees does with Gmail
One-click OAuth, no forwarding rules
Connect with Google sign-in. No mail forwarding, no filters to configure, and no new address to tell customers about — TaskBees works with the inbox you already run support from.
Replies come from you
Approved replies send from your own Gmail address, so customers see the same sender they always have. Nothing sends until you approve it.
Delivery confirmation
After sending, TaskBees confirms the reply landed in your Gmail Sent folder and marks the ticket Confirmed — so a send that silently failed does not look successful.
Revoke access anytime
Access is standard OAuth. Disconnect from TaskBees or revoke it directly in your Google account settings whenever you want.
Connecting Gmail
- 1Open Integrations in TaskBees and click Connect next to Gmail.
- 2Sign in with Google and approve the requested access.
- 3TaskBees starts checking for new customer email on your plan's schedule.
- 4Add your policies and FAQs to the knowledge base so drafts answer with your real business rules.
Questions about Gmail
Does TaskBees read my personal email?
TaskBees processes email in the account you connect, so connect the inbox you use for customer support. It looks for customer inquiries and ignores the rest, and your content is never used to train shared AI models.
Will customers know an AI wrote the reply?
Replies send from your address in your voice, drafted from your own knowledge base — and you review every one before it goes out. How you describe your process to customers is up to you.
Do I have to leave Gmail to use TaskBees?
No. You review and approve drafts in the TaskBees dashboard, but your mail keeps living in Gmail and replies send from your Gmail address. There is no migration and no data export.
Also connects with